An open letter to our customers with current backorders. We were caught unprepared for the sheer onslaught of orders we received during the Christmas and New Years holidays. And then Obama went and ran his mouth. It was the perfect storm. We are working with our suppliers to get components in as fast as possible—and ship as quickly as we can. That said, it will still be 3 to 7 business days from today before we are completely caught up. If you have a backorder with us and would like a refund, please send an email to that effect. (Email is much more efficient than calling.) But if you can hang in there for another week plus or minus, thank you tremendously.
-Marty